Privacy POLICY

All personal data is treated confidentially. Our data protection practices are in accordance with the German Federal Data Protection Act (BDSG) and the General Data Protection Regulation (GDPR). Below we inform you about the details of data protection:

1. Responsible Entity (Controller) in the sense of the GDPR and the BDSG

EK/servicegroup eG

Elpke 109, 33605 Bielefeld

Fon: +49 (0) 521/2092-0

E-Mail: info@europeanretailaward.com

2. Data Protection Officer

The Data Protection Officer of the Responsible Entity is:

Mr. Dipl.-Inform. Olaf Tenti

GDI Gesellschaft für Datenschutz und Informationssicherheit mbH

Körnerstr. 45, 58095 Hagen (NRW)

Fon: +49 (0)2331/356832-0

E-Mail: datenschutz@gdi-mbh.eu

Internet: www.gdi-mbh.eu

3. Reasons for data collection

We collect and process your data based on your participation in the European Retail Award.

4. Collection, processing and use of data

4.1 Visiting our website

When you access our website, our servers automatically collect information of a general nature, in particular for the purpose of connection establishment, functionality and system security. The information collected in this way includes:

the IP address,

date and time of the request,

time zone difference to Greenwich Mean Time (GMT),

Content of the request (specific page),

access status/HTTP status code,

the amount of data transferred,

the website from which the request came (so-called referrer),

Type and version of the browser used together with the language version used,

type and version of the operating system along with the interface used,

the domain name of the Internet service provider (ISP) and

the duration of the visit to our website.

We automatically analyse the data collected in order to detect functional impairments of our website and services as well as attacks on our technical infrastructure (e.g. through so-called denial-of-service attacks) and to be able to take the necessary countermeasures. It is not possible for us to draw conclusions from this data about specific persons due to the pseudonymisation we have carried out. This data is not merged with other data sources.

The aforementioned data is generally deleted after 24 hours or, in the case of longer-lasting threats, after seven days, but at the latest when the data is no longer required for the aforementioned purposes. If statutory retention obligations exist, we restrict the processing.

The legal basis is our legitimate interest in displaying our website and ensuring the stability and security of the data connection and our technical systems within the meaning of Art. 6 (1) f) GDPR.

4.2 Contact form

If you contact us via a contact form, on our website or by e-mail address, personal data will be collected. Which data is collected in each case can be seen from the contact form used. Mandatory information is marked in each case, in particular with an asterisk (*). As a rule, at least an e-mail address is required so that we can contact you. All other information is voluntary.

The data will be stored for the purpose of processing your enquiry. We delete the data collected in connection with the contact form after storage is no longer required, or restrict processing if there are statutory retention obligations.

The legal basis for the processing of your personal data is Art. 6 para. 1 lit. b) GDPR if your enquiry concerns the conclusion of a contract. Furthermore, it is our legitimate interest to answer your enquiries, even if they are not related to a contract or a potential conclusion of a contract, so that in this case Art. 6 para. 1 lit. f) GDPR is the legal basis.

4.3 Opening of a user account / user account

We collect personal data and process it if you provide us with this data when executing a contract or opening a user account for our website. It is necessary to provide a user name and an e-mail address, as well as a password. We recommend that you use a pseudonym instead of your real name.

Which data is collected in detail can be seen from the respective input forms. Some data is stored there as mandatory information. These are usually marked with an asterisk (*). The provision of other data is voluntary.

The legal basis for processing is your consent, which you have given us in accordance with Art. 6 para. 1 lit. a) GDPR when opening the user account. You can withdraw your consent at any time with effect for the future, without this invalidating the legal basis for data processing that has already taken place. If you withdraw your consent, we will delete personal data associated with your user account.

Deletion of your customer account is possible at any time and can be done by sending a message to the contact address of our data protection officer. We will delete your personal data immediately if there are no retention obligations.

4.4 Involvement of external service providers

In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly monitored.

4.4.1 YouTube-Videos

On our website we use the ‘YouTube’ service, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, or if you have your registered office or place of residence in the EU, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’).

YouTube videos are integrated into our online offer in such a way that the content stored on https://www.youtube.com and can be played directly from our website. No data will be transferred to YouTube if you have not consented to the display of videos. By visiting the website, YouTube then receives the information that you have accessed the corresponding sub-page of our website. Data which can be transmitted are

the IP address,

Date and time of the request,

Time zone difference to Greenwich Mean Time (GMT),

content of the request (specific page),

access status/HTTP status code,

the amount of data transferred,

the website from which the request came (so-called referrer),

type and version of the browser used together with the language version used as well as

type and version of the operating system and the interface used.

This takes place regardless of whether YouTube provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your YouTube profile, you must log out of YouTube before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or customising its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide customised advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

Further information on the purpose and scope of data collection and its processing by YouTube can be found in the privacy policy. There you will also find further information on your rights and setting options to protect your privacy: https://policies.google.com/privacy?hl=de&gl=de.

The legal basis for the collection and processing of data is your consent within the meaning of Art. 6 para. 1 lit. a) GDPR, which you may have given us when you first visited our website. You can revoke your consent to data processing at any time with effect for the future. To do so, please contact our data protection officer using the contact details provided, delete the cookies in your browser or use the link to manage your consent, which you can find in the ‘Cookies’ section of this privacy policy. The revocation of consent does not affect the legality of the data processing carried out up to the time of revocation.

Since there is no adequacy decision by the EU Commission for the transfer of personal data to the USA, we have concluded standard data protection clauses with Google within the meaning of Art. 46 para. 2 lit. c) GDPR, which you can obtain from our data protection officer.

4.4.2 Friendly Captcha

To protect against misuse, we use the ‘Friendly Captcha’ identification service on our website. This service is provided by Friendly Captcha GmbH, Am Anger 3-5, 82237 Wörthsee, Germany.

The query with Friendly Captcha is used to differentiate whether the entries in the website form are made by a human or abusively by automated machine processing.

You can avoid the corresponding data collection by not using the function. We would like to draw your attention to the fact that no enquiries can then be sent.

For this purpose, we have integrated a programme code from Friendly Captcha into our website, for example for contact forms, so that the visitor's end device can establish a connection to Friendly Captcha's European servers in order for Friendly Captcha to verify the human input. Depending on the result, we can assign security rules to requests via our website and thus, for example, process or reject them. The data is used exclusively to protect against spam and bots as described above. Friendly Captcha does not set or read any cookies on the visitor's end device. IP addresses are only stored in hashed, i.e. one-way encrypted form and do not allow us or Friendly Captcha to draw any conclusions about an individual person.

4.4.3 Google Ads with Remarketing

Our website uses the functions of ‘Google Ads’ with the ‘Remaketing’ module, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, or if you have your registered office or place of residence in the EU, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’).

We use Google Ads Remarketing to advertise this website in Google search results and on third-party websites. For this purpose, Google sets a cookie in the browser of your end device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you visit.

Any further data processing will only take place if you have consented to Google linking your internet and app browsing history to your Google account and using information from your Google account to personalise ads that you view on the web. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data in order to create target groups.

Alternatively, you can visit the Digital Advertising Alliance at www.aboutads.info to find out more about the use of cookies and make the appropriate settings. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be restricted.

Further information and the data protection provisions regarding advertising and Google can be found here: http://www.google.com/policies/technologies/ads/.

Insofar as we use cookies in this context, the legal basis for data processing is your consent within the meaning of Art. 6 para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future. To do so, please contact our data protection officer using the contact details provided, delete your browser's cookies or use the link to manage your consent, which you can find in the ‘Cookies’ section of this privacy policy. The revocation of consent does not affect the legality of the data processing carried out up to the time of revocation.

If you have not consented to the use of cookies, we will not use them. The legal basis for the display of advertising is then our legitimate interest in the dissemination of our offer and customer acquisition within the meaning of Art. 6 para. 1 lit. f) GDPR.

4.4.4 Google Analytics

This website uses the web analysis service ‘Google Analytics’, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, or if you have your registered office or place of residence in the EU, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’).

Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site if they have consented to the use of cookies for marketing purposes.

The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. IP anonymisation is active on this website. Google will use this information on behalf of the operator of this website to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. The data will be deleted after 60 months.

The terms of use and information on data protection can be found at http://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/.

Google processes your personal data on our behalf. We have therefore concluded an order processing contract with Google in accordance with Art. 28 para. 3 GDPR, in which Google undertakes to protect your personal data and not to pass it on to third parties for purposes other than those mentioned above.

5. Cookies

Our website uses the cookie consent technology of Big DatanSolutions B.V. (CookieFirst), Plantage Middenlaan 42a, 1018DH, Amsterdam, Netherlands, to obtain your consent to the storage of certain cookies on your end device or to the use of certain technologies and to document this in accordance with data protection regulations. The legal basis for this is Art. 6 para. 1 sentence 1 lit. c GDPR. When you enter our website, the following personal data is transmitted to Cookiefirst: your consent(s) or the revocation of your consent(s), your IP address, information about your browser, information about your device, time of your visit to the website.

Cookiefirst also stores a cookie in your browser in order to be able to assign the consents you have given or revoke them. The data collected in this way is stored until you ask us to delete it, delete the Cookiefirst cookie yourself or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.

What are cookies?

Cookies and similar technologies are very small text documents or pieces of code that often contain a unique identification code. When you visit a website or use a mobile application, a computer asks your computer or mobile device for permission to store this file on your computer or mobile device and gain access to information. Information collected by cookies and similar technologies may include the date and time of the visit and how you use a particular website or mobile application.

Why do we use cookies?

Cookies ensure that you remain logged in during your visit to our online shop, that all items in your shopping basket remain saved, that you can shop securely and that the website continues to function smoothly. The cookies also ensure that we can see how our website is used and how we can improve it. In addition, depending on your preferences, our own cookies can be used to present you with targeted adverts that match your personal interests.

What type of cookies do we use?

Necessary cookies

These cookies are necessary for the website to function properly. Some of the following actions can be performed with these cookies.

- Save items in a shopping basket for online purchases

- Save your cookie settings for this website

- Saving language settings

- Log in to our portal. We need to check whether you are logged in.

Performance cookies

These cookies are used to collect statistical information about the use of our website, also known as analytics cookies. We use this data to improve performance and optimise the website.

How can I switch off or remove cookies?

You can opt out of all but the necessary cookies. In the browser settings, you can change the settings so that cookies are blocked. In most browsers, you will find an explanation of how to do this in the ‘Help’ function. However, if you block cookies, it is possible that you will not be able to use all the technical functions of our website and that this may have a negative impact on your user experience.

The cookies we use on our website are

Name	Purpose	Domain name	Process	Provider	Type

cookiefirst-consent	This cookie saves your cookie settings for this website. You can change these settings or withdraw your consent at any time.	europeanretailaward.com	one year	Cookie First	Cookie
cookiefirst-consent	This cookie saves your cookie settings for this website. You can change these settings or withdraw your consent at any time.	europeanretailaward.com	Persistent	Cookie First	Local Storage
cookiefirst-id	This cookie contains your unique ID so that CookieFirst can identify unique visitors to this website.	europeanretailaward.com	Persistent	Cookie First	Local Storage
era_session	This is a session cookie for cms that is not used continuously and deletes the information collected at the end of each session.	europeanretailaward.com	2 hours		Cookie

5.1 Deleting Cookies

Cookies are stored on your end device until you delete them, which you can do at any time. Furthermore, expired cookies are automatically deleted by your browser if you have configured your browser accordingly. Expired cookies are no longer sent to our servers by your browser and can therefore no longer be used by us.

Here you will find information on how to delete cookies in your browser and manage the cookie settings for the most common browsers:

5.1.1 Desktop PC / Laptop

Microsoft Edge: https://support.microsoft.com/de-de/help/4464209

Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Apple Safari: ttps://support.apple.com/de-de/guide/safari/sfri11471/mac

Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de1.

5.1.2 Mobile devices

Google Chrome (Android): https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=de&oco=0

Google Chrome (iOS): https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DiOS&hl=de&oco=0

Apple Safari (iOS): https://support.apple.com/de-de/HT201265

Samsung Internet (Android): https://www.samsung.com/de/support/mobile-devices/cache-und-cookies-loeschen/

Mozilla Firefox (Android): https://support.mozilla.org/de/kb/cookies-aktivieren-deaktivieren-firefox-android

5.1.3 Opt-Out Cookies

For marketing and analysis functions, we also offer you the option of storing opt-out cookies in your browser (see the individual points below). The use of opt-out cookies is not required. Opt-out cookies make it easier for the respective services to identify your browser in such a way that you do not wish marketing and analysis cookies to be used. On the basis of this identification, the respective service providers refrain from user tracking and from setting further identifying cookies, e.g. for marketing and analysis purposes.

The legal basis for the setting of opt-out cookies is our legitimate interest within the meaning of Art. 6 para. 1 lit. f) GDPR. Our legitimate interest consists in observing your objection to data collection and the lawful collection and processing of data within the meaning of the GDPR.

6. Data security

We use technical and organisational measures to secure our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorised persons. Depending on the browser used, data is transmitted using 128-bit or 256-bit SSL encryption (transport encryption). Transport encryption ensures that third parties who intercept data transmitted via the Internet cannot gain knowledge of the content of the transmission. Metadata, i.e. in particular the time of data transmission, IP addresses of the communication participants and the quantity and size of the transmitted data, is not suitable for transport encryption.

We pointed out that despite regular checks and continuous improvement of our security measures, complete protection against all risks is not possible.

7. Deletion

Personal data will be deleted or blocked as soon as the purpose of storage no longer applies or you request deletion. The data will also be deleted if a storage period prescribed by the aforementioned standard expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract or you have given your consent to this.

8. Transfer of data to third countries

We use various service providers who provide us with different technologies and/or products. Many of these use servers in third countries, i.e. outside the European Union or the European Economic Area, for which the non-EU Commission has established a level of data protection that is fundamentally equivalent to European data protection law in a so-called adequacy decision.

These countries include, in particular, the United States of America (USA). The associated transfer of personal data must be permitted in accordance with Art. 44 et seq. GDPR must be permissible. In July 2020, the European Court of Justice (ECJ) ruled that the Privacy Shield Agreement between the EU and the USA (EU-US Privacy Shield) can no longer be used to transfer personal data to the USA. This means that the original adequacy decision has been cancelled. However, the Privacy Shield as such and the associated self-certification remain in place. As a result, US companies that have self-certified and registered with the U.S. Department of Commerce's International Trade Administration (see overview at https://www.privacyshield.gov/list) are still obliged to comply with the provisions of the Privacy Shield, which means that an adequate level of data protection can be guaranteed as far as possible.

Furthermore, we also agree the standard data protection clauses issued by the EU Commission and still valid with service providers who process personal data in a third country for which the EU Commission has not determined a sufficiently equivalent data protection law as part of an adequacy decision. Where possible, we also agree additional guarantees to ensure that adequate data protection is guaranteed in the USA or other third countries.

Some service providers also have so-called approved Binding Corporate Rules (BCR), which ensure that the company complies with European data protection standards. Where these exist, we do not agree any separate standard contractual clauses with the service providers subject to the respective BCR.

Nevertheless, despite contractual and technical protective measures, the level of data protection in the third country may not correspond to that of the EU. In such cases, we will ask you, if necessary, for your consent to the transfer of personal data to your third country in accordance with Art. 49 para. 1 lit. a) GDPR as part of the cookie consent, in (contact) forms or for other registrations and logins. This relates in particular to the transfer of data to the USA. There, authorities and intelligence services such as the National Security Agency (NSA) may have access rights and reading options with regard to personal data without us as the data exporter or you as the data subject being aware of this and without suitable legal remedies being available to prevent this or to take action against such access. However, some of our service providers undertake to exercise and exhaust legal remedies available to them under US law against any access to your data by public authorities. Some of them also publish transparency reports in which - as far as legally possible - official requests and reactions are listed.

In the consent management tool, which is linked in the ‘Cookies’ section of this privacy policy, you will also find information about the service providers we use from third countries as well as the legal basis and purpose of the data transfer.

9. Rights of the data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

9.1 Right of access to information

You can request confirmation from the controller as to whether personal data concerning you is being processed by us.

If such processing has taken place, you can request the following information from the controller:

The purposes for which the personal data are processed;

the categories of personal data which are processed;

the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;

the planned duration of storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;

the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;

the existence of a right of appeal to a supervisory authority;

any available information about the origin of the data, if the personal data are not collected from the data subject.

9.2 Right to rectification

You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete. The controller must make the correction without delay.

9.3 Right to restriction of processing

Under the following conditions, you may request the restriction of the processing of your personal data:

if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;

the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;

the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims, or

if you have objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate grounds of the controller override your grounds.

If the processing of personal data concerning you has been restricted, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

9.4 Right to deletion

9.4.1 Obligation to delete

You have the right to obtain from the controller the erasure of personal data concerning you without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 lit. a) or Art. 9 para. 2 lit. a) GDPR and there is no other legal basis for the processing.

You object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) GDPR.

The personal data concerning you has been processed unlawfully.

The deletion of personal data concerning you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the controller is subject.

The personal data concerning you was collected in relation to information society services offered in accordance with Art. 8 para. 1 GDPR.

9.4.2 Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Art. 17 (1) GDPR, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

9.4.3 Exceptions

The right to erasure does not exist if the processing is necessary

to exercise the right to freedom of expression and information;

for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

for reasons of public interest in the area of public health in accordance with Art. 9 para. 2 lit. h) and i) and Art. 9 para. 3 GDPR;

for the assertion, exercise or defence of legal claims.

9.5 Right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right vis-à-vis the controller to be informed about these recipients.

9.6 Right to data portability

You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where

the processing is based on consent pursuant to Art. 6 para. 1 lit. a) GDPR or Art. 9 para. 2 lit. a) GDPR or on a contract pursuant to Art. 6 para. 1 lit. b) GDPR and

the processing is carried out by automated means.

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The freedoms and rights of other persons must not be affected by this.

9.7 Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

9.8 Automated decision-making in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision is necessary for the conclusion or performance of a contract between you and the controller, is authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or is based on your explicit consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a) or g) GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

9.9 Right of objection

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions.

The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

9.10 Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR. The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

10. Changes to this website, updating of the privacy policy

Our website is constantly being developed. We will therefore update this privacy policy from time to time. To stay up to date, we therefore recommend that you visit this privacy policy regularly. You can recognise whether changes have been made by the status indicated below.

Last update: 20.12.2024